Office Policies
Our Mission
This office is a professional practice dedicated to building self-esteem by creating beautiful smiles and attractive faces that will last a lifetime.
- We are committed to providing a friendly, caring atmosphere that makes our patients feel welcome as guests in our office.
- Because each staff member is professional and dedicated, we are confident that each experience in our office will be a positive one.
- You will be treated with respect and given the personal attention that you deserve; the focus of our office is the PATIENT.
- This is a progressive office. Because of our commitment to continuing education, we utilize the latest orthodontic techniques and business practices.
Appointments
We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday through Friday: 8 a.m. - 5 p.m.
A rotating schedule of one day off a week allows us to accommodate patients on any given day of the week.
Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.
Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. As a service to our patients, we will submit insurance claims for you so that you can receive all the benefits that you are entitled to. If you have any questions, our courteous staff is always available to answer them.